Billing & refunds
Last updated 10 September 2026
Cherishly Plus costs £3 a month or £30 a year, billed in advance. The free plan stays free and needs no payment details at all.
Who takes your payment
Payments are handled by Paddle.com Market Ltd, which acts as the merchant of record for Cherishly. Paddle appears on your bank statement, issues your receipts and handles any sales tax or VAT due in your country. Cherishly never sees or stores your card details.
Cancelling
You can cancel from Settings at any time, with no notice period and no cancellation fee. You keep Plus features until the end of the period you have already paid for, then the account returns to the free plan. Your people, dates and notes are never deleted because of a cancellation, though the free plan only shows the first ten people until you upgrade again.
Changing your mind
If you subscribe and decide within 14 days that Cherishly is not for you, write to us and we will refund that payment in full. After 14 days we do not refund part-used periods, but you can cancel so you are not billed again.
Something went wrong
If you were charged twice, charged after cancelling, or a reminder failure meant the service did not do what you paid for, tell us and we will put it right, refunding where that is the fair outcome.
Price changes
If the price ever changes, existing subscribers get at least 30 days notice by email and can cancel before the new price applies.